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Process mining: finding the automation worth building

7 min read · BIGFAT AI LABS

Most automation fails because it targets the wrong workflow. Process mining reads your event logs to show where time and money actually leak — so you build the automation that pays for itself.

Automate the right thing

Teams often automate the loudest complaint, not the costliest workflow. Process mining replaces opinion with evidence: it reconstructs how work really flows from the timestamps your systems already record.

What the logs reveal

Rework loops, approval bottlenecks, and the 'happy path' that only a fraction of cases actually follow. Once you can see the variants and what each one costs, the automation candidates rank themselves.

From map to ROI model

We translate each bottleneck into hours and dollars, then size the build against it. The output is a prioritized backlog where every item has a number attached — not a wish list.

Build, measure, repeat

After deployment the same event logs confirm whether cycle time actually dropped. Process mining is not a one-off audit; it is the feedback instrument that keeps automation honest.

Put these ideas to work.

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